Description

*Minimum Qualifications: *
High School or equivalent. Certified or Registered Medical Assistant or graduate of an approved Medical Assistant program. CPR Certification required.



*Job Summary: *
To provide technical, supportive, age specific and developmentally appropriate patient care functions for assigned clinical area.


Preferred Qualifications:
Bilingual (English/Spanish)


*Job Duties:*
* Assists with patient flow within assigned outpatient clinic setting.
* Responds in a timely manner to call-lights.
* Provides comfort measures to patient / family.
* Performs technical and supportive patient care skills, incorporating the patient's plan of care and following approved policy and procedure.
* Obtains vital signs. Appropriately documents chief complaint and reason for visit.
* Uses aseptic techniques and infection control measures in the performance of duties.
* Accurately collects excretory specimens, such as urine and feces.
* Obtains blood samples by venipuncture.
* Accurately performs tests, such as basic urine chemistry using chemical strips, guaiac, Ph, blood glucose, UPT, and hemocult.
* Measures and records intake and output as ordered.
* Prepares and assists patients undergoing treatments, examinations, and procedures.
* Recognizes patient care priorities, treatment plan, objectives, and potential crisis.
* Under direction of physician, provides other treatments and care to patients appropriate to training, as assigned.
* Recognizes and communicates patient needs and unusual occurrences with patients / families.
* The MA will refill patient medications as requested, using the guidelines for the prescribing physician/provider in their assigned area and in accordance with the policy C51, Prescription Refill Management for Ambulatory Care Services.
* Safely and properly administers medications as assigned.
* Accurately documents / communicates interventions and measurements.
* Communicates relevant information to appropriate health care provider.
* Under supervision, completes accurate, concise, and legible documentation on patient clinic record.
* Assist with medication reconciliation as required.
* Assists in the maintenance of equipment, supplies, and the environment.
* Assists in maintaining a clean and safe environment.
* Checks equipment / supplies for expiration dates, electrical safety tags, intactness, and usability.
* Cleans equipment and returns to its proper place.
* Reports equipment and supplies needing replaced or repaired.
* Stocks rooms, carts, cabinets, etc. as assigned / requested.
* Respects and supports patient rights. o Serves as patient / family advocate.
* Practices principles of patient and employee confidentiality.
* Utilizes available resources and seeks assistance in dealing with ethical dilemmas, as appropriate.
* Practices positive customer peer relations. o Consistently communicates in a professional and courteous manner.
* Reports and seeks assistance in dealing with guest complaints / concerns.
* Establishes and maintains a positive rapport with patient / family and co-workers.
* Consistently responds to customer requests / needs in an appropriate manner.
* Participates in and supports continuous quality improvement activities at the clinic / departmental level, as appropriate.
* Demonstrates acceptable productivity and practices cost containment. o Prioritizes and completes all work in an effective and efficient manner.
* Demonstrates initiative, resourcefulness, and flexibility.
* Effectively and efficiently uses time, equipment, and supplies.
* Functions as an interdependent and supportive team member. o Provides support and assistance, as appropriate.
* With direction, remains calm and purposeful and responds in an appropriate, professional manner in emergent or chaotic situations.
* Participates in clinic meetings / activities and supports the clinical, departmental, and organizational philosophy and goals.
* Accepts responsibility for own growth / development.
* Participates in in-services and ongoing education programs.
* Remains current on all in-service / education / credentials / certification requirements for position, as appropriate.
* Exchanges constructive feedback with peers and others.
* Conducts self-evaluation and participates in developmental goal setting.



*Salary Range: *Actual salary commensurate with experience.
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*Work Schedule:*
On-site, Monday through Friday, 8am to 5pm, and as needed on occasion.
*Equal Employment Opportunity*
UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.